Effective Date: January 1, 2025
At Vertice Labs, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, lead forms, and SMS communications.
1. Information We Collection
We collect the following types of information:
a. Information You Provide Directly
When you submit a form on our website, we collect your name, email address, phone number, and any other information you choose to provide.
b. Information Collected from Ads
If you engage with one of our Facebook or Instagram lead ads, we collect the information you submit in those forms, including your name, email, and phone number.
c. SMS Information
When you opt in to receive SMS messages, we collect your phone number and track interaction data (e.g., delivery and open rates, reply messages).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or requests
- Deliver relevant marketing or promotional materials
- Improve our services and website experience
- Communicate with you via email, phone, or SMS (with your consent)
3. SMS Messaging & Consent
By submitting a web form or engaging with one of our ads, you agree to receive SMS messages from Vertice Labs LLC. This includes messages related to our services, reminders, and relevant communications.
- You consent to receive text messages from us related to your interest in our services.
- Message frequency may vary.
- Message and data rates may apply depending on your mobile carrier.
- You can opt out at any time by replying STOP to any message.
We do not share your phone number with third parties for marketing purposes. SMS opt-in is not required to make a purchase.
4. Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (e.g., CRM systems, SMS platforms), under strict confidentiality agreements.
5. Data Security
We use reasonable administrative and technical safeguards to protect your information from unauthorized access, use, or disclosure.
6. Your Choices
You may opt out of email communications at any time using the "unsubscribe" link in our emails. To opt out of SMS, reply STOP.
You may also contact us at hi@verticelabs.io to access, correct, or delete your personal data.
7. Changes to This Policy
We may update this policy occasionally. Any changes will be reflected on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Vertice Labs
hi@verticelabs.io
